
Acumera’s managed network security solutions protect businesses in the food service and restaurant industry and keep payments flowing
Restaurant owners have enough to manage without worrying about networking and security. Remove the complexity of network management. Learn more about our Restaurant Connections.
Acumera provides you security and compliance services and tools, network visibility and management, and an edge computing platform to effectively manage and secure your business.
Acumera safeguards sensitive POS system data and shields DVRs and other Internet of Things (IoT) devices.
Simplifies convenience store PCI compliance with services from a Level 1 PCI certified service provider that is listed on the Visa and Mastercard global registries of PCI compliant service providers
Uses a logging agent to record endpoint-level behaviors, detect suspicious activity and provide remediation suggestions to restore affected systems
Provides intrusion detection by traffic anomaly and behavioral analyses, plus deep packet inspection utilizing threat intelligence from numerous sources that supports compliance and security requirements
Eliminates visibility across network segments and reduces access to non-business-related resources
View all network devices in a single dashboard to quickly identify issues and keep your sites operating and payments processing.
Provides visibility of the open/close state of doors to prevent spoilage/inventory loss
Gives visibility and historical data to protect inventory, maximize efficiencies and manage daily reports
Acumera’s edge computing solution cuts the time needed to process data by running a component of application delivery locally where it’s most needed.
250K
Edge Computing Workloads In The Field
40K
Total Serviced Sites
65.6M
Data Configuration Elements Managed & Orchestrated
20
Years of Service
Acumera is trusted by top brands for its commitment to clients, secure infrastructure, innovative solutions and breadth of services.
Jackson’s Food Stores, Inc.
Director of IT
“With the MNSP program set up through Acumera, it’s been a lot easier for us to see what’s connected to the network, see what’s not working, and help us troubleshoot and get things up and running faster.”
Yesway
Chief Technology Officer
“Acumera’s technology, services, and team have become an extension of our IT department. They are able to alleviate much of the compliance burden through their PCI tools, whole-store network management and cloud-based dashboard.”
Austin’s Pizza
Vice President of Operations
“Acumera provides our restaurants with a complete solution to monitor network traffic to identify cyber threats, protect our payment systems, and assist with PCI compliance, so our team can focus on making the best pizza in town and delivering a great customer experience.”
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William (Bill) MorrowChief Executive Officer William (Bill) Morrow, Chairman of the Board of Acumera, focuses on growth through efficient allocation of resources, all targeted at exceeding client expectations. Bill founded and ran several companies in the telecommunications and data-security markets. His last company CSIdentity became the dominant provider of data analytics and security services for the identity theft space prior to being acquired by Experian, PLC. Bill also owns ranches, a small resort and a convenience store in the heart of the Texas Hill Country. |
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Brett StewartChief Technology Officer As Chief Technology Officer at Acumera, Brett oversees the installation and operation of secure, PCI DSS-Compliant networks to thousands of retail locations of Acumera customers. He has been awarded more than 80 patents relating to communications semiconductors, WiFi, and network security. Before founding Acumera, Brett was Founder and Chief Executive Officer at Wayport (provider of WiFi to McDonald’s and Starbucks locations worldwide) and Director of Business Development for Advanced Micro Devices, Inc. (a global semiconductor company). |
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Roberto ChangExecutive Vice President, Operations As EVP of Operations, Roberto oversees the constant optimization of processes and activities, supporting Acumera’s fast-paced growth by developing and implementing efficient operations and cost-effective systems. Roberto has more than 20 years of experience in leadership roles in customer experience, marketing, pricing and product management fields in the telecommunications and financial industries. Roberto received a Bachelor of Science Degree in Economics from Universidad del Pacifico in Lima, Peru and an MBA from the University of Texas at Austin. |
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Dirk HeinenSenior Vice President, Client Advocate Dirk delivers executive management for Acumera’s team, providing managed network security and automation services for the payment systems and operations of multi-site businesses. Before founding Acumera, Dirk served as vice president of operations at Wayport and senior vice president of operations for Multimedia Games. |
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Dan GleesonVice President, Sales Dan is a proven technology-driven sales leader with experience in launching, marketing, and selling industry-leading software and hardware technology. Most recently Dan held the position of Director of North American Sales with Diebold Nixdorf, Inc. leading a new division for the fuel and convenience industry. Prior to that position, Dan spent ten years with Dover Fueling Solutions (formerly Wayne, a GE Energy Business) as Director of Sales, Technology Solutions. |
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DeWayne ManganSenior Vice President, Technology Operations DeWayne helps Acumera deliver the Advocate Champion Defender support promise by leading the Infrastructure and Client Support teams. His decades of experience in customer support, telecommunications, and enterprise networking help these teams deliver reliable services and support experiences where the customer always comes first. Prior to joining Acumera, DeWayne held or created practically every role within the Information Technology department during a lengthy career at Concordia University Texas. |
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Richard NewmanChief Revenue Officer As Chief Product Evangelist of Acumera, Richard is responsible for the Company’s strategic direction relative to product. A technologist at heart, Richard has more than 20 years of experience in applications and infrastructure. As a leader in five successful start-ups, along with extensive experience consulting to numerous retailers and restaurant operators, he is adept at working with both small and large organizations. His technical expertise extends to cloud infrastructure, DevOps, network infrastructure, agile software architectures, and information security. In addition to network and systems design, Richard has worked extensively creating software applications and brings a disciplined approach to Acumera’s product development efforts. Richard is a graduate of Columbia University in New York City. |
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Phil SteadVice President, Platform Sales Phil Stead (CISSP, QIR, CISM, ISA) is responsible for leading the expansion of Acumera’s Reliant Platform. This includes the design of secure systems to process payments and meet PCI requirements in store systems, enhancement of the platform to meet emerging requirements, and direct client engagement. He brings over 15 years of experience in the leadership, development, integration and support for retail solutions. Before joining the Acumera team, Phil served as a Partner at Reliant (acquired by Acumera in 2022). Previously, he was Director — Store Systems & Implementation for KWI — a SaaS retail technology solution provider — where he led all front-end Point-Of-Sale development and implementation efforts spanning over 125 different global retail brands. |
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Jason DavisVice President of Customer Support As Vice President of Customer Support, Jason focuses on two primary goals: Deliver a world class service experience to Acumera’s customers, enabling them to grow and support their businesses, and continually develop and challenge a talented team of network engineers to grow as leaders themselves. With over 2 decades as an IT Professional and manager, Jason brings technical expertise and experienced leadership to any situation. Excellent communication skills and inquisitive approach to problem solving help enhance his contribution to the organization and people he serves. Jason uses past experiences, process efficiencies, and technology tools to enable Acumera’s Support Teams to continually improve, always striving to deliver excellent service. |
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Geetha NagarajDirector (India Operations) With over 23 years of rich IT experience, Geetha heads Acumera’s India operations. Geetha has played a pivotal role in several acquisitions in the past, ensuring seamless transition for both employees and clients, alike. Her hard working and competitive nature acts as a catalyst to combat any challenge without compromising on quality. Her functional prowess of human resources, finance, and general administration experience enabled her to help build companies from scratch. Geetha excels as a champion leader with excellent people management skills and is a great motivator to her peers throughout the organization. |
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Stacy ReisChief Financial Officer Stacy is a business-focused leader with over 20 years experience in entrepreneurial start-ups as well as global, publicly traded companies. She’s responsible for leading the financial and administrative teams and setting the financial strategy of the company. She’s passionate about both processes and people; driving towards efficiency, accuracy, and automation while creating strong relationships, building teams, and driving strong culture within the organization. |
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Cynthia FosterVice President, Business Process Excellence Cynthia is a Six Sigma Black Belt with 25 years of experience enabling strategic high-growth initiatives. Utilizing various methodologies to support and empower the organization, she drives our teams toward the successful outcome of the company’s global strategic objectives, ensuring adherence to Acumera’s values of Vigilance, Ownership, Integrity, Championship, and Empowerment. |
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Bret McCantsSenior Vice President Customer Service As Senior Vice President of Customer Service, Bret oversees support for all Acumera customers. Having decades of proven success in the Telecommunications, Utility, and Saas industries, Bret has advocated for residential, business, and industrial customers his entire career. FCR (First Contact Resolution) is the goal of the Acumera Support Center. Before joining Acumera, Bret held the role of COO for WellAware, Inc., an oilfield SaaS company. Prior to that, he was the COO for Knology, Inc, a provider of voice, video, and data service. Bret holds a Bachelor of Science degree in Biological and Agricultural Engineering from Texas A&M University. |