About Acumera

A leader in managed network security, visibility and automation services

Acumera fully secures single-site, multi-site, branch office and corporate office networks, point-of-sale (POS) systems, and IoT devices and safeguards sensitive data, maximizes uptime, and streamlines compliance.

Acumera is trusted by top brands for its commitment to clients, secure infrastructure, ever-growing technology and breadth of services.

  • Best-in-class, US-based network operations center (NOC) with 24x7x365 proactive support

  • Listed on the Mastercard and Visa global registries of PCI compliant service providers

  • Level 1 PCI certified service provider and a participating organization on the PCI Security Standards Council

  • Gilbarco and Verifone certified Managed Network Service Provider (MNSP)

  • Thousands of custom network security appliances for POS systems for Gilbarco, Wayne, Comdata and others

  • Technology certified for the United States, Canada, the United Kingdom and all of Europe

  • Secures networks for top brands in the convenience store, petroleum, healthcare, food service, manufacturing, retail, unmanned parking and other industries

  • The only managed network security provider utilizing ephemeral support connectivity, as required by PCI DSS requirement 12.3.9

  • Orchestrator of more than 100,000 containerized edge computing workloads at thousands of sites

100K+

Orchestrated Workloads

Orchestration of more than 100,000 containerized edge computing workloads at thousands of sites

24×7

Network Support

Proactive, US-based network operations center (NOC) for always-available network support

19+

Years of Service

Trusted by top brands for managed network security, visibility and automation services

Acumera’s history

Acumera is based in Austin, Texas, and was founded in 2002 by the pioneers of broadband internet access for business travelers. After successfully launching Wayport (now AT&T Wi-Fi Services) — the leading supplier of Ethernet connections in hotel rooms and for-fee 802.11 hotspot wireless access to the public — Brett Stewart and Dirk Heinen sought to bring the benefits of secure, reliable connectivity to retailers and other businesses.

Leadership Team

William Morrow - Chief Executive Officer, Acumera

Chief Executive Officer

William (Bill) Morrow, Chairman of the Board of Acumera, focuses on growth through efficient allocation of resources, all targeted at exceeding client expectations. Bill founded and ran several companies in the telecommunications and data-security markets. His last company CSIdentity became the dominant provider of data analytics and security services for the identity theft space prior to being acquired by Experian, PLC. Bill also owns ranches, a small resort and a convenience store in the heart of the Texas Hill Country.

Robin Campana, Chief Financial Officer, Acumera

Chief Financial Officer

As CFO, Robin leads our finance team and manages the monthly financial close and all financial reporting for Acumera. She has built and rebuilt finance and HR teams from the ground up in high-tech/identity theft, advertising, marketing and healthcare, including leading the finance and HR team at CSIdentity with Bill Morrow. Robin serves on the board of Financial Executives International – Austin Chapter and is a published author and member of Forbes Finance Council.

Brett Stewart - Chief Technology Officer, Acumera

Chief Technology Officer

As Chief Technology Officer at Acumera, Brett oversees the installation and operation of secure, PCI DSS-Compliant networks to thousands of retail locations of Acumera customers. He has been awarded more than 80 patents relating to communications semiconductors, WiFi, and network security. Before founding Acumera, Brett was Founder and Chief Executive Officer at Wayport (provider of WiFi to McDonald’s and Starbucks locations worldwide) and Director of Business Development for Advanced Micro Devices, Inc. (a global semiconductor company).

Roberto Chang - Executive Vice President, Operations, Acumera

Executive Vice President, Operations

As EVP of Operations, Roberto oversees the constant optimization of processes and activities, supporting Acumera’s fast-paced growth by developing and implementing efficient operations and cost-effective systems. Roberto has more than 20 years of experience in leadership roles in customer experience, marketing, pricing and product management fields in the telecommunications and financial industries. Roberto received a Bachelor of Science Degree in Economics from Universidad del Pacifico in Lima, Peru and an MBA from the University of Texas at Austin.

Dirk Heinen - Senior Vice President, Client Advocate, Acumera

Senior Vice President, Client Advocate

Dirk delivers executive management for Acumera’s team, providing managed network security and automation services for the payment systems and operations of multi-site businesses. Before founding Acumera, Dirk served as vice president of operations at Wayport and senior vice president of operations for Multimedia Games.

Dan Gleeson - Vice President, Sales, Acumera

Vice President, Sales

Dan is a proven technology-driven sales leader with experience in launching, marketing, and selling industry-leading software and hardware technology. Most recently Dan held the position of Director of North American Sales with Diebold Nixdorf, Inc. leading a new division for the fuel and convenience industry. Prior to that position, Dan spent ten years with Dover Fueling Solutions (formerly Wayne, a GE Energy Business) as Director of Sales, Technology Solutions.

DeWayne Mangan - Vice President, Infrastructure and Client Support, Acumera

Vice President, Infrastructure and Client Support

DeWayne helps Acumera deliver the Advocate Champion Defender support promise by leading the Infrastructure and Client Support teams. His decades of experience in customer support, telecommunications, and enterprise networking help these teams deliver reliable services and support experiences where the customer always comes first. Prior to joining Acumera, DeWayne held or created practically every role within the Information Technology department during a lengthy career at Concordia University Texas.