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          • Understanding Managed Broadband Services | Acumera
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          • What is Network Penetration Testing? Internal vs External
        • View all blog posts
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          • Discover How Avolta Transformed Operations with the Acumera Reliant Platform
          • Retail-hardened, High Availability Edge Computing Platform for Network Management and Monitoring at RaceTracClient Success Story
          • Transforming Customer Experience and Operational Efficiency with an Edge Computing Platform at QSRClient Success Story
        • View all case studies
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          • Brad Wolfe joins Acumera as CFO, Further Distinguishing the Leadership Team
          • Acumera Unveils ACE (Acumera Consolidated Edge) the 1st Edge/Managed Network Services Platform for Multi-Site Operators
          • Golden Chick Partners with Acumera to Enhance Network Security and Connectivity
        • View all press releases
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          Acumera Reliant Platform, Build vs Buy?

          Acumera Reliant Platform, Build vs Buy?

          Acumera Empowers Digital Transformation In Retail, Convenience and Hospitality

          Acumera Empowers Digital Transformation In Retail, Convenience and Hospitality

          Acumera Reliant Platform How it Works

          Acumera Reliant Platform How it Works

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        • CAREERS

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  • Industries
    • Convenience StoreProtect c-store & gas station networks
    • RestaurantKeep payments flowing and protect networks
    • RetailProtect payments and entire store networks
    • HealthcareKeep patient data safe and private
    • EnterpriseIncrease network security and protect your business
  • Services
        • INTEGRATED EDGE COMPUTING

          • Acumera Consolidated Edge
          • Acumera Reliant PlatformEdge computing solution for multi-site businesses
          • ContainerizationSeamless way to manage and control microservices
          • OrchestrationRuns and manages applications and service containers
          • VirtualizationMultiple environments on a single hardware piece
        • SECURE EDGE NETWORKING

          • Secure Edge Networking PlatformSoftware-defined managed edge networking platform
        • ROBUST SECURITY & COMPLIANCE

          • AcuLink Remote AccessSimple and secure remote access connections
          • External Vulnerability Scanning ServicePrevention of unauthorized network access
          • Internal Vulnerability Scanning ServiceDetection of internal network vulnerabilities
          • Web FilteringBlocks viruses, phishing and malware
          • Enhanced Security Services (ESS)Network security services for multi-site businesses
          • Enhanced Security Services for EnterpriseProtects business and home office networks
          • PCI DSS 4.0 Compliance ManagementStreamline PCI Compliance with tools and Resources
        • ADVANCED NETWORK SERVICES

          • AcuVigil PlatformReal-time, unparalleled visibility and data intelligence
          • Acumera Edge Security DeviceAdvanced firewall and application platform
          • Managed BroadbandRemoves the headache of broadband management
          • Cellular BackupDelivers automatic backup network connectivity
          • AutoVPNSecurely connects remote locations and headquarters
          • Secure WiFiSeparates multiple private and public networks
          • Verifone Commander WorkloadsPOS backups and one-time password viewing
  • Insights
        • Blogs

          • Why I Advise Our Retail Edge Customers to Choose Docker Over Kubernetes
          • What Multi-Site Retail Can Learn from QSRs About Edge Computing and Network Visibility
          • Understanding Managed Broadband Services | Acumera
          • How Acumera® is Transforming Restaurant Technology with Edge Computing
          • What is Network Penetration Testing? Internal vs External
        • View all blog posts
        • Case Studies

          • Real Results: Casey’s Success with Edge Computing
          • Discover How Avolta Transformed Operations with the Acumera Reliant Platform
          • Retail-hardened, High Availability Edge Computing Platform for Network Management and Monitoring at RaceTracClient Success Story
          • Transforming Customer Experience and Operational Efficiency with an Edge Computing Platform at QSRClient Success Story
        • View all case studies
        • PRESS RELEASES

          • Acumera and EdgePetrol Partner to Boost Fuel Retailer Profits with Real-Time Data and Secure Connectivity
          • Brad Wolfe joins Acumera as CFO, Further Distinguishing the Leadership Team
          • Acumera Unveils ACE (Acumera Consolidated Edge) the 1st Edge/Managed Network Services Platform for Multi-Site Operators
          • Golden Chick Partners with Acumera to Enhance Network Security and Connectivity
        • View all press releases
        • White Papers
          • Secure Edge Computing for Multi-Site RetailWhitepaper
        • Video

          Acumera Reliant Platform, Build vs Buy?

          Acumera Reliant Platform, Build vs Buy?

          Acumera Empowers Digital Transformation In Retail, Convenience and Hospitality

          Acumera Empowers Digital Transformation In Retail, Convenience and Hospitality

          Acumera Reliant Platform How it Works

          Acumera Reliant Platform How it Works

        • View all videos
  • Support
        • CUSTOMER SUPPORT
          • Customer Support Center (CSC)Customer support, account management, service portals and documentation.
        • SUPPORT LINKS
          • Acumera Tech™ Mobile AppDesigned for onsite installers, speeds up new installations
          • Gilbarco Secure Zone Router InstallationTools and resources to streamline the SZR installation
  • About Us
        • ABOUT US

          • About AcumeraA leader in managed network security, visibility and automation services
        • LEADERSHIP

          • Meet the leadership teamTechnology leaders committed to your success
        • CAREERS

          • View open positionsJoin our team
        • PARTNER WITH US

          • Partner With AcumeraOffer Acumera services to your customers
        • CONTACT ACUMERA

          • Contact AcumeraReach out to our team
  • Get Started
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Acumera > Insights > Case studies > Enhanced Security Services Enterprise

Enhanced Security Services Enterprise

After a recent debilitating ransomware attack, a client extended Acumera’s store-level security services to the company’s corporate offices — gaining proactive protection, monitoring, insight, logging, auditing and 24x7x365 network security support.

DOWNLOAD THE CASE STUDY
Mar 9, 2021Case studies
Tags Breaches, Corporate office network security, Cybersecurity protection, IT security solutions, ransomware, Ransomware prevention services, Security auditing services, See our Insights on Improving Network Security

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Secure edge computing drives ROI for multi-site businesses
VIDEO: Enhanced Security Services Enterprise

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3307 Northland Dr, Suite 500, Austin, TX 78731

Brad Wolfe

Brad Wolfe

Chief Financial Officer

As Chief Financial Officer, Brad oversees the financial strategies and planning that drives sustainable growth and profitability. He leads financial operations, ensuring compliance, accuracy, and efficiency. With over 20 years of experience in private equity-backed technology companies, Brad’s expertise spans mergers and acquisitions, integrations, and successful exits in private and public markets. Brad holds a BBA in Accounting and Information Systems from Southern Methodist University, an MBA in Finance and Information Systems from Northwestern University’s Kellogg Graduate School, and a JD from Illinois Institute of Technology – Kent College of Law.

Brian Prokaski

Brian Prokaski

Chief Revenue Officer

Brian brings over 20 years of extensive experience in driving growth and innovation across diverse technology sectors. Throughout his career, he has held key leadership roles in both private enterprises and Fortune 500 companies, consistently demonstrating a proven ability to integrate innovative solutions and cultivate high-performing teams. As Chief Revenue Officer at Acumera, Brian leads the sales and marketing initiatives with a strong focus on enhancing customer engagement and fostering robust client relationships, ultimately propelling the company’s revenue growth.

Richard Newman

Richard Newman

Chief Strategy Officer

Richard Newman brings over 20 years of experience in retail and hospitality applications and infrastructure to his role as Chief Strategy Officer at Acumera. A founder of Reliant, a leading provider of edge computing platforms acquired by Acumera in 2022, Richard is instrumental in shaping the company’s strategic direction. His expertise goes beyond sales and strategy; with a strong technical background in software development, DevOps, security, and large-scale systems infrastructure, Richard plays a key role in driving Acumera’s innovation and growth.

Theresa Wilson

Theresa Wilson

Director of People Operations

Theresa oversees the strategic direction and operational excellence of the People Operations function at Acumera. With over 20 years experience, she is tasked with crafting the strategy and roadmap to optimize the effectiveness of our team while aligning with Acumera’s values and strategic objectives. Additionally, Theresa offers counsel to senior leadership in matters related to people leadership to ensure the successful implementation of key company initiatives.

Dirk Heinen

Dirk Heinen

Senior Vice President, Implementation

Dirk delivers executive management for Acumera’s team, providing managed network security and automation services for the payment systems and operations of multi-site businesses. Before founding Acumera, Dirk served as vice president of operations at Wayport and senior vice president of operations for Multimedia Games.

Cynthia Foster

Cynthia Foster

Senior Vice President, Customer Service 

Cynthia is a Six Sigma Black Belt with 25 years of experience enabling strategic high-growth initiatives. Utilizing various methodologies to support and empower the organization, she drives our teams toward the successful outcome of the company’s global strategic objectives, ensuring adherence to Acumera’s values of Vigilance, Ownership, Integrity, Championship, and Empowerment.

Bret McCants

Bret McCants

Senior Vice President Customer Service

As Senior Vice President of Customer Service, Bret oversees support for all Acumera customers. Having decades of proven success in the Telecommunications, Utility, and Saas industries, Bret has advocated for residential, business, and industrial customers his entire career. FCR (First Contact Resolution) is the goal of the Acumera Support Center. Before joining Acumera, Bret held the role of COO for WellAware, Inc., an oilfield SaaS company. Prior to that, he was the COO for Knology, Inc, a provider of voice, video, and data service. Bret holds a Bachelor of Science degree in Biological and Agricultural Engineering from Texas A&M University.

Phil Stead

Phil Stead

Vice President, Platform Sales

Phil Stead (CISSP, QIR, CISM, ISA) is responsible for leading the expansion of Acumera’s Reliant Platform. This includes the design of secure systems to process payments and meet PCI requirements in store systems, enhancement of the platform to meet emerging requirements, and direct client engagement. He brings over 15 years of experience in the leadership, development, integration and support for retail solutions. Before joining the Acumera team, Phil served as a Partner at Reliant (acquired by Acumera in 2022). Previously, he was Director — Store Systems & Implementation for KWI — a SaaS retail technology solution provider — where he led all front-end Point-Of-Sale development and implementation efforts spanning over 125 different global retail brands.

William (Bill) Morrow

William (Bill) Morrow

Chief Executive Officer

William (Bill) Morrow, Chairman of the Board of Acumera, focuses on growth through efficient allocation of resources, all targeted at exceeding client expectations. Bill founded and ran several companies in the telecommunications and data-security markets. His last company CSIdentity became the dominant provider of data analytics and security services for the identity theft space prior to being acquired by Experian, PLC. Bill also owns ranches, a small resort and a convenience store in the heart of the Texas Hill Country.

Brett Stewart

Brett Stewart

Chief Technology Officer

As Chief Technology Officer at Acumera, Brett oversees the installation and operation of secure, PCI DSS-Compliant networks to thousands of retail locations of Acumera customers. He has been awarded more than 80 patents relating to communications semiconductors, WiFi, and network security. Before founding Acumera, Brett was Founder and Chief Executive Officer at Wayport (provider of WiFi to McDonald’s and Starbucks locations worldwide) and Director of Business Development for Advanced Micro Devices, Inc. (a global semiconductor company).

Roberto Chang

Roberto Chang

Executive Vice President, Operations

As EVP of Operations, Roberto oversees the constant optimization of processes and activities, supporting Acumera’s fast-paced growth by developing and implementing efficient operations and cost-effective systems. Roberto has more than 20 years of experience in leadership roles in customer experience, marketing, pricing and product management fields in the telecommunications and financial industries. Roberto received a Bachelor of Science Degree in Economics from Universidad del Pacifico in Lima, Peru and an MBA from the University of Texas at Austin.

Dan Gleeson

Dan Gleeson

Vice President, Sales

Dan is a proven technology-driven sales leader with experience in launching, marketing, and selling industry-leading software and hardware technology. Most recently Dan held the position of Director of North American Sales with Diebold Nixdorf, Inc. leading a new division for the fuel and convenience industry. Prior to that position, Dan spent ten years with Dover Fueling Solutions (formerly Wayne, a GE Energy Business) as Director of Sales, Technology Solutions.

DeWayne Mangan

DeWayne Mangan

Senior Vice President, Technology Operations

DeWayne helps Acumera deliver the Advocate Champion Defender support promise by leading the Infrastructure and Client Support teams. His decades of experience in customer support, telecommunications, and enterprise networking help these teams deliver reliable services and support experiences where the customer always comes first. Prior to joining Acumera, DeWayne held or created practically every role within the Information Technology department during a lengthy career at Concordia University Texas.

Jason Davis

Jason Davis

Vice President of Customer Support

As Vice President of Customer Support, Jason focuses on two primary goals: Deliver a world class service experience to Acumera’s customers, enabling them to grow and support their businesses, and continually develop and challenge a talented team of network engineers to grow as leaders themselves. With over 2 decades as an IT Professional and manager, Jason brings technical expertise and experienced leadership to any situation. Excellent communication skills and inquisitive approach to problem solving help enhance his contribution to the organization and people he serves. Jason uses past experiences, process efficiencies, and technology tools to enable Acumera’s Support Teams to continually improve, always striving to deliver excellent service.

Geetha Nagaraj

Geetha Nagaraj

Director (India Operations)

With over 23 years of rich IT experience, Geetha heads Acumera’s India operations. Geetha has played a pivotal role in several acquisitions in the past, ensuring seamless transition for both employees and clients, alike. Her hard working and competitive nature acts as a catalyst to combat any challenge without compromising on quality. Her functional prowess of human resources, finance, and general administration experience enabled her to help build companies from scratch. Geetha excels as a champion leader with excellent people management skills and is a great motivator to her peers throughout the organization.

Stacy Reis

Stacy Reis

Chief Financial Officer

Stacy is a business-focused leader with over 20 years experience in entrepreneurial start-ups as well as global, publicly traded companies. She’s responsible for leading the financial and administrative teams and setting the financial strategy of the company. She’s passionate about both processes and people; driving towards efficiency, accuracy, and automation while creating strong relationships, building teams, and driving strong culture within the organization.