Acumera Acquires Netsurion Secure Edge Networking

AcuLink™ Remote Access Service

Simple and secure remote access connections

AcuLink™ remote access service provides merchants and support technicians with PCI compliant remote access to devices like ATGs and DVRs, as well as more sensitive endpoints, like the point-of-sale (POS).

The AcuLink remote access workload, available via Acumera’s PCI DSS compliant AcuVigil™ platform, enables:

  • Simple one-click activation of remote sessions

  • Predefined, automatic disconnection of remote sessions

  • Authenticated, logged and secured ephemeral connections

  • Minimize travel time with remote updates to POS and other devices

  • Remote access to POS systems for faster, more efficient service calls and improved uptime

  • Compliant remote access to legacy devices like DVRs and ATGs

  • Explicitly supports PCI DSS 12.3.8 and 12.3.9 and other compliance frameworks

AcuLink Remote Access

Protect $1,542 in lost sales per site due to downtime

Reduce tech costs by more than 50% per incident

Minimize travel time with remote updates to POS systems and other devices

Save an average of $1,422 per site per year

Average savings are per site per year and vary based on per-store sales and costs.

Other AcuLink Services

AcuLink Verifone Remote Commander Access Service

Connects quickly and easily to the Verifone support infrastructure with simple one-click activation and deactivation of remote sessions. Automatic disconnect protects your Verifone Commander and keeps your remote sessions PCI DSS compliant

AcuLink Gilbarco Remote Passport Access Service

Connects quickly and easily to the Gilbarco support infrastructure with simple one-click activation and deactivation of remote sessions from your Gilbarco Passport or the AcuVigil dashboard

AcuLink Artisoft Remote Prisma Acess Service

Allows secure, PCI compliant connections between the Artisoft Prisma POS and the Artisoft technical support center

AcuLink Granbury Remote Thrive Acess Service

Enables AcuVigil users with appropriate permissions to securely and remotely access the Granbury Thrive POS system

Back up your Verifone Commander POS

Acumera’s Verifone Commander POS backup service backs up the Verifone Commander POS configuration files to a cloud-based storage location.